Is Parent Aid North West open during the Christmas season?

No. We are closed from Friday 14th December 2018 and reopen on Monday 21st January 2019. You may leave a message on the landline (09) 420-7002 or ph/txt the mobile (027) 544-1450 and you will be contacted in the first week back.

How do I know if I am eligible to use Parent Aid North West?

If you live in North West Auckland and have a preschool child or children, a baby or are pregnant then you are automatically eligible for Parent Aid North West's assistance. Simply click here to book.

If I am a first time mum can I prearrange my Parent Aid North West visit before the baby is born?

Absolutely, the sooner the better. Simply fill in the form and we will book you in. Closer to your due date we will contact you to confirm your appointment.

Can I use Parent Aid North West more than once?

Yes you can. How often parents use Parent Aid depends on their individual situation.

Tell me more about the Parent Aid Home Support Worker who will help me in my home?

The person who comes to your home is an experienced parent and trained Parent Aid Home Support Worker. They will wear a Parent Aid North West badge with their name so you can identify them but apart from that they will be like any other person visiting your home. Trained in first aid and experienced in raising a family and running a household, they will be able to quickly fit into your routine and help you in the best possible way.

How can the service be free?

Parent Aid North West is a registered charity that receives funding from trusts such as ASB Community Trust, Community Organisations Grant Scheme (COGS), Helensville Birthing Centre, New Zealand Lotteries, Ministry of Social Development, Rodney & Hibiscus Coast Subdivision Local Board Funding Subcommittee, Catholic Caring and others.  It is through the generosity of these funders and donations that we are able to provide a free service to the community.

If you would like to support Parent Aid North West please email


Parent Aid North West is a registered charity that receives grants from different trusts. To January 2019 the following Funders supported our work in the community:

Foundation North
Community Organisations Grant Scheme (COGS)
Helensville Birthing Centre
Helensville Women & Family Centre/Sky City
NZ Lotteries
NZ Community Post
Z Good in the Hood