Our Vision

Supported, connected and thriving whānau.


Our Mission

Strengthening whānau in our community by providing free practical home support.

How we work

As parents, we understand how busy family life can be and that every good parent needs a hand now and then to continue to be the best parent they can be.

We also know that providing support within the family home is best for everyone, which is why we offer an at-home service. Children can be cared for in their own environment or we can assist with light household tasks or prepare meals allowing the parent to take a break or catch up on much needed sleep.

Parent Aid North West is a not-for-profit organisation that recognises how important parents are to a healthy New Zealand. Since 2002 we have provided free home help to parents living in North West Auckland (anywhere from Kumeu, Riverhead, Muriwai through to Sth Head, Helensville, Waitoki and Glorit) with a new baby or preschooler.

Our staff are all experienced parents themselves who understand the joys and demands of parenthood. They are fully trained in first-aid and come prepared to assist in the home with tasks from preparing meals, to light household jobs to child care.

Every parent with a new baby or preschooler living in North West Auckland is entitled to use the free service offered by Parent Aid North West. Simply call 0800 222 402 or click here to make a booking.

The friendly faces behind Parent Aid

Meet the team