Parent Aid North West tailors its services to first time parents, parents with more than one and parents of multiples

Is Parent Aid North West open during the Christmas season?

No. We are closed from Friday 18th December 2020 and reopen on Monday 11th January 2021. You may leave a message on the landline (09) 420-7002, 0800 222 402 or ph/txt the mobile (027) 544-1450 and you will be contacted in the first week back.

How do I know if I am eligible to use Parent Aid North West?

If you live in North West Auckland and have a preschool child or children, a baby or are pregnant then you are automatically eligible for Parent Aid North West’s assistance.

If I am a first time mum can I prearrange my Parent Aid North West visit before the baby is born?

Absolutely, the sooner the better. Simply fill in the form and we will book you in. Closer to your due date we will contact you to confirm your appointment.

Can I use Parent Aid North West more than once?

Yes you can. How often parents use Parent Aid depends on their individual situation.

Tell me more about the Parent Aid Home Support Worker who will help me in my home?

The person who comes to your home is an experienced parent and trained Parent Aid Home Support Worker. They will wear a Parent Aid North West badge with their name so you can identify them but apart from that they will be like any other person visiting your home. Trained in first aid and experienced in raising a family and running a household, they will be able to quickly fit into your routine and help you in the best possible way.

How can the service be free?

Parent Aid North West is a registered charity that receives funding from trusts such as Community Organisations Grant Scheme (COGS), Foundation North, Helensville Birthing Centre, New Zealand Lottery Grants Board, Catholic Caring Foundation, Z Good in the Hood, Lister Presbyterian Health Trust and Pub Charity Limited. It is through the generosity of these Funders and donations that we are able to provide a free service to the community.


If you would like to support Parent Aid North West please email

Post-Natal Care

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General Home Help

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